General Terms and Conditions

    The following Terms and Conditions apply to all bookings made on this website. We request that you please take a moment to read them prior to making a Booking. Making a booking will be considered as your acceptance of these Terms and Conditions.

    Agreement                        
    The Company enters into this Agreement as principal for Bookings made for this hotel it owns. The booking confirmation will clearly state the identity of the Owner. In these Terms and Conditions the following definitions apply:
    “The Agreement” is your Booking Confirmation and the Terms and Conditions.
    “The Company” is Greenland Hospitality.
    “The Hotel” is Kaner Retreat..
    “The Owner” is the Company
    “The Booking(s)” includes accommodation and meals included in the chosen package.
    “The Guest(s)” is the person, company, organization or other body responsible for making the booking.

    Booking
    It will be considered confirmed on payment of 100% of the package amount. Any further amount due for payment will be settled immediately on the day of the check out through cash or credit card/debit card.

    Cancellation Policy
    Booking will be confirmed on payment of full package amount. Full payment less tax amount will be refunded if cancelled more than 7 days from date of arrival.

    No Show Policy
    In case of No Show, 100% charges will be applicable. There will be no refund

    Refund
    In case of cancellation, the booking amount will be refunded within 5 working days of cancellation request as per the cancellation policy.

    Charges
    The prices displayed on the website are a total for your requested stay. Any meals, service or GST (at the current rate) are included only if specified. A minimum length of stay, deposit, cancellation charge and other conditions may apply to certain rates, as specified.
    The GST breakdown shown is indicative based on the current rate of GST, and the expected GST treatment of the goods or services, and may change depending on the actual tax point of the invoice, and the GST treatment of the goods and services purchased at that date. Price lists for additional items, such as Restaurant meals and Room Service, are on display at the hotel and are available on request.

    Payment
    Payment will be accepted by Credit cards, debit cards, digital wallets or bank transfers. Cash payment is not preferred.
    .
    Change of Booking Details
    Where the Booking permits, any change to the arrival date, departure date or room type is subject to availability at the time the change is requested and may result in a possible rate change.
    Amendments in dates will be treated as cancellation and new reservations as per the rules given above or as decided by the hotel management.

    Arrival and Departure
    Guests check-in is 12:00 P.M. on the day of arrival. All rooms that have confirmed booking will be held until 9 a.m. on the following day.
    On the day of departure we request all guests to check out their rooms by 11 A.M. Late check-out after this time can be requested subject to availability and may be charged extra.

    Accessibility
    Please contact the hotel to discuss specific individual requirements and the availability of appropriate accommodation.
    Please note that there are charges for the use of some of the facilities at the hotel and if, in doubt, this should be checked directly with the hotel.

    Parking
    Hotel has its own car park. Please contact the hotel directly for more information.

    Indemnity
    Many experiences and activities of the hotel are conducted in the wilderness and involve animals and mechanical transportation like jeeps. While all care is taken to ensure safe conduct of these by experienced personnel, the hotel and it's employees will in no way be accountable for any injury/loss caused to the guests during the conduct of these activities.

    Hotel Events
    Please be aware that at certain times throughout the year our hotel may host weddings, events and parties, which you may feel would be an intrusion on your break. Please contact the hotel directly in advance of your stay for further information.

    Use of Personal Information, please refer to our separate Privacy Policy.

    Third party information; Hyperlinks to this website
    This website might contain third party information which Company does not verify or control and for the accuracy of which Company is not responsible. Hyperlinks to third party websites are provided for your convenience. We cannot accept responsibility for the content or use of third party sites.

    Web Site Information
    While all reasonable efforts have been taken to ensure the accuracy of information on this website the Company does not accept responsibility for errors or omissions and reserve the right to amend, cancel or vary any of the arrangements featured on this site without notice. Please note that in certain circumstances, generic photographic images have been used to represent the general style of a particular product or hotel. The content of this website is the copyright of the Company, and may not be copied, reproduced, published, distributed or amended for any other purpose without our prior written consent.

    Governing law
    These Terms of Use shall be governed by the laws of India and subject to jurisdiction of Rajasthan.